18 month warranty
Your VANNA watch is covered under our 18 month warranty from the date of purchase. Proof of purchase is required for all warranty claims and service requests, so please keep your confirmation email with the order number. To start a warranty claim please contact us.
Approved warranty claims will be repaired at no cost or a replacement watch will be provided. For repairs that fall outside of this warranty, additional costs may be incurred.
The warranty no longer applies if a third party performed repair work or other work on the watches, without prior written permission by VANNA.
The warranty covers manufacturer's defects only. The watch movement, hands and dial are the only components covered under this warranty.
This warranty does not cover:
- The life of the battery;
- The glass or the strap;
- Normal wear and tear or aging, damage resulting from improper handling, lack of care or accidents;
- Water damage if care instructions for the water resistance level were not followed;
- Watches that are not purchased from an authorized VANNA retailer.
VANNA watches are 3 ATM water resistant: this means that the watches are protected against minor splashes of water. Watches cannot be worn during showering, bathing, swimming or diving. VANNA watches should not be exposed to chemical substances such as perfume, cosmetics and cleaning products.
For more detailed care instructions please click here.